BSB007 Casino

Responsible Gambling

Last updated: March 2026.

BSB007 is committed to offering Australian players a safe environment to gamble. Gambling carries real financial risk, and it is not a reliable way to make money. This page explains the tools available to help you stay in control, and where to get support if gambling stops being enjoyable.

What We Stand For

BSB007 operates with the following in mind:

  • Gambling is a form of entertainment, not a source of income.
  • Players should only spend what they can afford to lose.
  • Chasing losses is one of the most common paths to harm.
  • Anyone can request restrictions or close their account without being penalised.
  • Players who appear to be experiencing harm will be treated with respect and referred to appropriate support.

These reflect the standard we hold ourselves to in every interaction with our players.

Warning Signs

Gambling may be becoming a problem if:

  • You are spending more time or money than you planned;
  • You are using money earmarked for rent, bills, or food;
  • You feel the need to increase stakes to get the same feeling;
  • You feel anxious or low when you are not gambling;
  • You keep playing to try to recover what you have lost;
  • You are hiding your gambling from people close to you.

If any of these ring true, please use the tools below or reach out to one of the support services listed at the end of this page.

Tools Available to You

All of the following are available through your account settings or by contacting our support team:

Deposit Limits: Set a cap on how much you deposit per day, week, or month. Reductions take effect straight away. Requests to raise a limit are subject to a waiting period before they are applied.

Loss Limits: Set a ceiling on losses over a given period. Once reached, further play is suspended until the period resets.

Session Limits: Set a maximum length for each gambling session. A notification is sent when your limit is approaching and the session closes automatically when it is reached.

Reality Checks: Receive periodic alerts during a session showing how long you have been playing and your total wagers.

Take a Break: Pause your account for a set period. Options include 24 hours, 7 days, 30 days, or 90 days. No deposits or gameplay are possible during a break, and the period cannot be cut short once it starts.

Self-Exclusion: Ask to be permanently excluded from the platform. Your account is closed, re-registration is blocked, and all promotional communications stop. Contact our support team via live chat or email to request this.

BetStop: National Self-Exclusion

Australian players can register with BetStop at www.betstop.gov.au to exclude themselves from all licensed Australian online wagering services at once. BSB007 supports and enforces BetStop exclusions. Registration is free and takes only a few minutes.

Keeping Minors Safe

BSB007 does not allow anyone under 18 to register or use the platform. Age verification is part of our standard account process. Parents and guardians are encouraged to use parental control software to block access to gambling sites. If you think a minor has registered, contact support immediately.

Responsible Promotions

BSB007 does not send promotional material to players who have self-excluded, taken a break, or been identified as potentially at risk. If you have opted out of marketing and still receive promotional messages, let us know and we will address it.

Support Services

Help is available around the clock through these Australian services:

Gambling Help Online offers phone and webchat support in multiple languages, 24 hours a day, at no cost.